How to Connect
- Open onboarding — after creating your workspace, Cendra guides you to the PMS connection step
- Select your PMS — choose from Guesty, Hostaway, or Lodgify (native), or select from 40+ additional PMS in the dropdown
- Enter credentials — provide your API key or authenticate via OAuth depending on your PMS
- Wait for sync — Cendra imports your properties, reservations, and guest data. This typically takes 1-3 minutes depending on the number of properties
Native Integrations
These PMS have direct API integrations with Cendra for the fastest sync:40+ Additional PMS
Select your PMS from the dropdown during onboarding. Cendra supports Cloudbeds, OwnerRez, Beds24, Hospitable, Uplisting, Smoobu, Mews, and 40+ more.What Gets Synced
| Data | Description |
|---|---|
| Properties | Name, address, amenities, descriptions, photos, rooms |
| Reservations | Check-in/out dates, guest count, status, booking source |
| Guest profiles | Name, email, phone, language preference |
| Pricing | Nightly rates, seasonal rates, fees, taxes |
| Availability | Calendar, booking rules, restrictions |
After Connecting
Once your PMS is connected, Cendra automatically:- Builds a knowledge base from your property data
- Syncs new bookings, modifications, and cancellations in real time
- Makes reservation data available to AI agents for guest responses
Next: Connect Communication Channels
Set up WhatsApp Business, Gmail, or Outlook to start receiving guest messages.