Pricing & Fees - Cendra

Cendra syncs pricing, fees, taxes, and markups from your property management system. AI agents use this data to answer guest pricing questions accurately and consistently across all communication channels.

Quick link: Open Properties in Cendra — https://app.cendra.ai/properties — select a property to view its pricing and fees.

Pricing Components

Component	Description
Base nightly rate	Standard per-night price
Seasonal rates	Date-specific pricing adjustments
Discounts	Length-of-stay discounts, early booking discounts
Optional extras	Add-on services and amenities guests can purchase
Cleaning fees	One-time or per-stay cleaning charges
Service fees	Platform or management service fees
Taxes	Local taxes, tourism taxes, VAT
Channel markups	Price adjustments per booking channel

How AI Uses Pricing Data

Guest question	AI response source
”How much per night?”	Base nightly rate from PMS
”Any discounts for a week?”	Length-of-stay discount rules
”What’s the total cost?”	Nightly rate + fees + taxes
”Is cleaning included?”	Cleaning fee configuration
”Why is the price different on Airbnb?”	Channel markup settings

Markups

Cendra supports channel-specific markups — pricing adjustments that apply to specific booking channels. This allows you to offset commission differences between platforms while keeping your base rate consistent.