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Cendra syncs pricing, fees, taxes, and markups from your property management system. AI agents use this data to answer guest pricing questions accurately and consistently across all communication channels.

Pricing Components

ComponentDescription
Base nightly rateStandard per-night price
Seasonal ratesDate-specific pricing adjustments
DiscountsLength-of-stay discounts, early booking discounts
Optional extrasAdd-on services and amenities guests can purchase
Cleaning feesOne-time or per-stay cleaning charges
Service feesPlatform or management service fees
TaxesLocal taxes, tourism taxes, VAT
Channel markupsPrice adjustments per booking channel

How AI Uses Pricing Data

Guest questionAI response source
”How much per night?”Base nightly rate from PMS
”Any discounts for a week?”Length-of-stay discount rules
”What’s the total cost?”Nightly rate + fees + taxes
”Is cleaning included?”Cleaning fee configuration
”Why is the price different on Airbnb?”Channel markup settings

Markups

Cendra supports channel-specific markups — pricing adjustments that apply to specific booking channels. This allows you to offset commission differences between platforms while keeping your base rate consistent.