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Cendra integrates with smart locks and IoT devices via the Seam platform to automate guest access, monitor device status, and manage property hardware alongside your guest communication. This makes Cendra one of the few AI guest communication platforms that also handles physical property access.

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What Cendra Can Do With Smart Locks

  • Automatic guest access codes — generate unique access codes for each reservation, tied to check-in and check-out dates
  • Real-time device monitoring — see lock status (locked/unlocked), battery level, and online/offline status
  • Automatic code revocation — access codes are revoked when the guest checks out
  • Instant notifications — get alerts when devices go offline, batteries are low, or locks are tampered with

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Supported Device Manufacturers

Cendra supports smart locks and devices from 25+ manufacturers through Seam:
ManufacturerDevice types
YaleSmart locks, deadbolts
AugustSmart locks, keypads
SchlageSmart locks, deadbolts
Level LockInvisible smart locks
KisiAccess control systems
SaltoElectronic locks
DormakabaCommercial & residential locks
Assa AbloySmart locks, access control
HIDAccess control readers
IgloohomeSmart locks, lockboxes
KwiksetSmart locks, deadbolts
NukiSmart locks (European)
TTLockSmart locks
WyzeSmart locks
LocklySmart locks with touchscreen
Plus 10+ additional manufacturers supported by the Seam platform.

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Supported Device Types

Device typeWhat Cendra monitors
Smart locksLock/unlock status, access codes, battery level, online status
KeypadsCode entry, battery level
ThermostatsTemperature, mode (heat/cool/auto)
SensorsDoor/window open/close, motion detection

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How It Works

  1. Connect your Seam account in Cendra settings
  2. Cendra discovers your devices — all connected locks and devices sync automatically
  3. Assign devices to properties — link each device to the correct property
  4. Automation kicks in — Cendra creates guest access codes, monitors devices, and sends alerts

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Real-Time Monitoring

Cendra receives real-time updates from your devices:
EventWhat happens
Device connectedNew device appears in Cendra
Device disconnectedAlert sent — device went offline
Lock locked/unlockedStatus updated in real-time
Access code setConfirmation that guest code is active
Access code removedConfirmation that guest code is revoked
Battery status changedBattery level updated, low-battery alerts

Guest Access Codes

Learn how Cendra automatically creates and revokes guest access codes.