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Documentation Index

Fetch the complete documentation index at: https://docs.cendra.ai/llms.txt

Use this file to discover all available pages before exploring further.

Cendra uses performance-based pricing — you pay based on results, not seats or features. Your tier updates monthly based on the percentage of guest interactions Cendra successfully automates. All features are unlocked from day one.

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How It Works

Pay for results. Your tier updates monthly based on the % of tasks Cendra automates. Cendra only upgrades your tier when she successfully automates more of your workload — you never pay more without getting more value. $10 per listing per month is the base price. Your per-listing rate increases as automation improves, because higher automation = more value delivered.

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Pricing Tiers

TierPrice / listing / monthAutomation rateWhat it means
Associate$100-25%Learning Mode — Cendra is learning your properties, knowledge, and communication style
Specialist$1925-50%Building Confidence — Cendra handles routine questions, you review complex ones
Manager$2950-75%Guardrails Active — Cendra manages most conversations autonomously with safety guardrails
Director$3975%+Advanced Workflows — Cendra handles the vast majority of guest communication end-to-end

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Why Performance-Based Pricing?

Most AI tools charge a flat fee regardless of how much value they deliver. Cendra’s model is different:
  • You start low — at $10/listing while Cendra learns your operation
  • Price grows with value — your tier only increases when automation improves, meaning Cendra is saving you more time and money
  • The math always works — at 75%+ automation (Director tier), Cendra typically saves 200+perunitmonthlywhilecosting200+ per unit monthly while costing 39
  • No feature gates — every capability is available from day one, including AI agents, knowledge base, CORA, MIRA, smart locks, upsells, and all integrations

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How Automation Rate Is Measured

Automation rate = intents Cendra fully resolves without human help ÷ total intents received.
MetricWhat counts
Fully resolvedCendra answered the guest’s question completely — no human needed
Not countedPartial answers, escalations, or messages that required human follow-up
Example: If 100 guest questions come in and Cendra resolves 75 without escalation, your automation rate is 75%.

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Value Created

Cendra creates value in three ways:
Value typeHow it’s measured
Labor cost savingsHours saved from automated responses × your team’s hourly cost
Revenue recoveryFaster response times prevent booking abandonment — recovered bookings = recovered revenue
Upsell revenueAI-driven upsells (early check-in, late checkout, extras) generate additional revenue per booking
At Director tier (39/listing),thetypicalvaluecreatedexceeds39/listing), the typical value created exceeds 200/listing/month — a 5x+ return on investment.

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Example: 50 Listings

TierMonthly costWhat you get
Associate (learning)$500/moAI learning your properties, suggesting responses
Specialist (building)$950/mo25-50% of messages handled automatically
Manager (active)$1,450/mo50-75% automation, most guests served by AI
Director (advanced)$1,950/mo75%+ automation, saving $10,000+/mo in labor

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All Features Included

Every Cendra plan includes — from day one, no upgrades needed:

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FAQ

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Can I pause or cancel anytime?

Yes. No long-term contracts. You can pause Cendra during slow seasons and resume when business picks up. Cancel anytime with no penalties.

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What if Cendra makes a mistake?

Cendra flags uncertain responses for your review before sending. You set confidence thresholds — lower confidence means more human review, higher confidence means more autonomy. You’re always in control.

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Why does my price increase when automation improves?

Higher automation means Cendra is delivering more value — handling more complex requests, saving more labor hours, and recovering more revenue. You pay a fraction of this increased value.

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Do all features unlock immediately?

Yes. Every Cendra capability is available from day one. Your automation rate (and price) grows as you train Cendra and she learns your operation — but you never hit feature gates or upsell walls.

Start Your Free Trial

All features included. Start at $10/listing. Pay for results.