How It Works
Pay for results. Your tier updates monthly based on the % of tasks Cendra automates. Cendra only upgrades your tier when she successfully automates more of your workload — you never pay more without getting more value. $10 per listing per month is the base price. Your per-listing rate increases as automation improves, because higher automation = more value delivered.Pricing Tiers
| Tier | Price / listing / month | Automation rate | What it means |
|---|---|---|---|
| Associate | $10 | 0-25% | Learning Mode — Cendra is learning your properties, knowledge, and communication style |
| Specialist | $19 | 25-50% | Building Confidence — Cendra handles routine questions, you review complex ones |
| Manager | $29 | 50-75% | Guardrails Active — Cendra manages most conversations autonomously with safety guardrails |
| Director | $39 | 75%+ | Advanced Workflows — Cendra handles the vast majority of guest communication end-to-end |
Why Performance-Based Pricing?
Most AI tools charge a flat fee regardless of how much value they deliver. Cendra’s model is different:- You start low — at $10/listing while Cendra learns your operation
- Price grows with value — your tier only increases when automation improves, meaning Cendra is saving you more time and money
- The math always works — at 75%+ automation (Director tier), Cendra typically saves 39
- No feature gates — every capability is available from day one, including AI agents, knowledge base, CORA, MIRA, smart locks, upsells, and all integrations
How Automation Rate Is Measured
Automation rate = intents Cendra fully resolves without human help ÷ total intents received.| Metric | What counts |
|---|---|
| Fully resolved | Cendra answered the guest’s question completely — no human needed |
| Not counted | Partial answers, escalations, or messages that required human follow-up |
Value Created
Cendra creates value in three ways:| Value type | How it’s measured |
|---|---|
| Labor cost savings | Hours saved from automated responses × your team’s hourly cost |
| Revenue recovery | Faster response times prevent booking abandonment — recovered bookings = recovered revenue |
| Upsell revenue | AI-driven upsells (early check-in, late checkout, extras) generate additional revenue per booking |
Example: 50 Listings
| Tier | Monthly cost | What you get |
|---|---|---|
| Associate (learning) | $500/mo | AI learning your properties, suggesting responses |
| Specialist (building) | $950/mo | 25-50% of messages handled automatically |
| Manager (active) | $1,450/mo | 50-75% automation, most guests served by AI |
| Director (advanced) | $1,950/mo | 75%+ automation, saving $10,000+/mo in labor |
All Features Included
Every Cendra plan includes — from day one, no upgrades needed:- AI agents with 90+ language support
- Unified inbox for WhatsApp, email, and OTA channels
- CORA — natural language rule creation
- MIRA — automated knowledge discovery
- Smart lock integration with 25+ manufacturers
- Upsell management with automated delivery
- 45+ PMS integrations
- Knowledge base with 6-month conversation import
- Sandbox testing
- Dashboard & analytics
- Roles & permissions (RBAC)
- Unlimited team members
FAQ
Can I pause or cancel anytime?
Yes. No long-term contracts. You can pause Cendra during slow seasons and resume when business picks up. Cancel anytime with no penalties.What if Cendra makes a mistake?
Cendra flags uncertain responses for your review before sending. You set confidence thresholds — lower confidence means more human review, higher confidence means more autonomy. You’re always in control.Why does my price increase when automation improves?
Higher automation means Cendra is delivering more value — handling more complex requests, saving more labor hours, and recovering more revenue. You pay a fraction of this increased value.Do all features unlock immediately?
Yes. Every Cendra capability is available from day one. Your automation rate (and price) grows as you train Cendra and she learns your operation — but you never hit feature gates or upsell walls.Start Your Free Trial
All features included. Start at $10/listing. Pay for results.