Cendra integrates natively with Lodgify to sync properties, reservations, guest details, and availability in real time. Once connected, Cendra’s AI agents automatically respond to guest messages using live booking data from Lodgify — including check-in times, house rules, and property amenities.Documentation Index
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What Syncs From Lodgify
| Data | Details |
|---|---|
| Properties | Name, address, amenities, descriptions, photos, room configuration |
| Reservations | Check-in/out dates, guest count, status, special requests, booking source |
| Guest profiles | Name, email, phone number, language preference |
| Pricing | Nightly rates, seasonal rates, fees, discounts, taxes |
| Availability | Calendar availability, min/max stay, advance notice |
| Booking rules | Preparation time, check-in restrictions, length of stay limits |
How It Works
- Connect — Enter your Lodgify API key in Cendra’s onboarding flow
- Auto-sync — Cendra imports all properties, active reservations, and guest data
- Real-time updates — New bookings, modifications, and cancellations sync automatically
- AI responds — When a guest messages, the AI uses their Lodgify reservation data to respond accurately
What Cendra Can Do With Lodgify Data
| Scenario | How Cendra uses Lodgify data |
|---|---|
| Guest asks about check-in | AI retrieves check-in time and instructions from Lodgify property details |
| Guest requests early check-in | AI checks availability and offers upsell or escalates per your rules |
| Guest asks about amenities | AI references the property’s amenity list synced from Lodgify |
| Pre-arrival message | AI sends check-in instructions using reservation dates and property address |
| Guest asks about pricing | AI references nightly rate and fees from Lodgify booking |
Communication Channels
Once Lodgify is connected, Cendra handles guest messaging across:- WhatsApp Business — automated two-way messaging
- Gmail — AI reads and responds to guest emails
- Outlook — AI reads and responds to guest emails
- OTA & PMS Inbox — messages from Airbnb, Booking.com, Vrbo, and other platforms via your PMS
Setup Time
Under 5 minutes. Connect your Lodgify API key in Cendra’s onboarding flow and your properties start syncing immediately.Get Started with Lodgify + Cendra
Create your Cendra workspace and connect Lodgify in under 5 minutes.