Cendra + Lodgify Integration

What Syncs From Lodgify

Data	Details
Properties	Name, address, amenities, descriptions, photos, room configuration
Reservations	Check-in/out dates, guest count, status, special requests, booking source
Guest profiles	Name, email, phone number, language preference
Pricing	Nightly rates, seasonal rates, fees, discounts, taxes
Availability	Calendar availability, min/max stay, advance notice
Booking rules	Preparation time, check-in restrictions, length of stay limits

How It Works

Connect — Enter your Lodgify API key in Cendra’s onboarding flow

Auto-sync — Cendra imports all properties, active reservations, and guest data

Real-time updates — New bookings, modifications, and cancellations sync automatically

AI responds — When a guest messages, the AI uses their Lodgify reservation data to respond accurately

What Cendra Can Do With Lodgify Data

Scenario	How Cendra uses Lodgify data
Guest asks about check-in	AI retrieves check-in time and instructions from Lodgify property details
Guest requests early check-in	AI checks availability and offers upsell or escalates per your rules
Guest asks about amenities	AI references the property’s amenity list synced from Lodgify
Pre-arrival message	AI sends check-in instructions using reservation dates and property address
Guest asks about pricing	AI references nightly rate and fees from Lodgify booking

Communication Channels

Once Lodgify is connected, Cendra handles guest messaging across:

WhatsApp Business — automated two-way messaging

Gmail — AI reads and responds to guest emails

Outlook — AI reads and responds to guest emails

OTA & PMS Inbox — messages from Airbnb, Booking.com, Vrbo, and other platforms via your PMS

Create your Cendra workspace and connect Lodgify in under 5 minutes.

What Syncs From Lodgify