What Stripe Powers in Cendra
| Feature | How Stripe is used |
|---|---|
| Subscription billing | Monthly/annual Cendra subscription payments |
| Upsell payments | Guest payments for early check-in, late checkout, extras |
| Payment links | Shareable payment links for custom charges |
| Invoicing | Automatic invoice generation and delivery |
Upsell Payment Flow
- Cendra’s AI sends an upsell offer to the guest via WhatsApp or email
- Guest clicks the payment link
- Stripe checkout collects payment securely
- Cendra receives a webhook confirmation
- The upsell is marked as confirmed
- AI can reference the confirmed upsell in future conversations
Payment Statuses
| Status | Description |
|---|---|
| Pending | Payment link sent, awaiting guest action |
| Completed | Payment collected successfully |
| Expired | Payment link expired without action |