Cendra + Cloudbeds Integration

Cendra integrates with Cloudbeds to sync properties, reservations, guest details, and availability. Once connected, Cendra’s AI agents automatically respond to guest messages using live booking data from Cloudbeds — including check-in times, house rules, and property amenities.

What Syncs From Cloudbeds

Data	Details
Properties	Name, address, amenities, descriptions, photos, room configuration
Reservations	Check-in/out dates, guest count, status, special requests, booking source
Guest profiles	Name, email, phone number, language preference
Pricing	Nightly rates, seasonal rates, fees, discounts, taxes
Availability	Calendar availability, min/max stay, advance notice
Booking rules	Preparation time, check-in restrictions, length of stay limits

Exact fields depend on Cloudbeds API capabilities. Core reservation and property data syncs for all PMS integrations.

How It Works

Connect — Select Cloudbeds during Cendra onboarding and authenticate your account
Auto-sync — Cendra imports your properties and active reservations
Real-time updates — Booking changes sync automatically
AI responds — Guest messages are answered using live Cloudbeds data

What Cendra Can Do With Cloudbeds Data

Scenario	How Cendra uses Cloudbeds data
Guest asks about check-in	AI retrieves check-in time and instructions from Cloudbeds property details
Guest requests early check-in	AI checks availability and offers upsell or escalates per your rules
Guest asks about amenities	AI references the property’s amenity list synced from Cloudbeds
Pre-arrival message	AI sends check-in instructions using reservation dates and property address
Guest asks about pricing	AI references nightly rate and fees from Cloudbeds booking

Communication Channels

Once Cloudbeds is connected, Cendra handles guest messaging across:

WhatsApp Business — automated two-way messaging
Gmail — AI reads and responds to guest emails
Outlook — AI reads and responds to guest emails
OTA & PMS Inbox — messages from Airbnb, Booking.com, Vrbo, and other platforms via your PMS

Setup Time

Under 5 minutes. Select Cloudbeds from the PMS dropdown during onboarding and authenticate your account.

Get Started with Cloudbeds + Cendra

Create your Cendra workspace and connect Cloudbeds in under 5 minutes.

PMS Integrations

Other Integrations

Cendra + Cloudbeds Integration

What Syncs From Cloudbeds

How It Works

What Cendra Can Do With Cloudbeds Data

Communication Channels

Setup Time

Get Started with Cloudbeds + Cendra

​What Syncs From Cloudbeds

​How It Works

​What Cendra Can Do With Cloudbeds Data

​Communication Channels

​Setup Time

Get Started with Cloudbeds + Cendra

What Syncs From Cloudbeds

How It Works

What Cendra Can Do With Cloudbeds Data

Communication Channels

Setup Time