> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cendra.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Upsell Pricing Models

> Cendra supports four upsell pricing models — fixed price, hourly, percentage, and gap percentage — for flexible revenue optimization across early check-in, late checkout, and add-on services.

Cendra supports four upsell pricing models, giving you flexibility to price extras based on your business model and guest expectations.

## Fixed Price

A set amount for the upsell service, regardless of other factors.

**Best for:** Services with consistent costs — airport transfers, grocery packs, welcome baskets.

**Example:** Early check-in for \$30 flat fee.

## Hourly

Per-hour pricing based on how much earlier or later the guest checks in or out.

**Best for:** Early check-in and late checkout where the value scales with time.

**Example:** Early check-in at $15/hour — guest checking in 2 hours early pays $30, 3 hours early pays \$45.

## Percentage

A percentage of the nightly rate applied as the upsell price.

**Best for:** Premium properties where upsell value should scale with the room rate.

**Example:** Late checkout at 20% of nightly rate — a $200/night property charges $40 for late checkout.

## Gap Percentage

Percentage-based pricing for calendar gap offers — services offered during empty periods between reservations.

**Best for:** Maximizing revenue from vacant nights by offering discounted stays or services.

**Example:** 50% of nightly rate for a gap night between two reservations.

## Choosing a Pricing Model

| Scenario                               | Recommended model |
| -------------------------------------- | ----------------- |
| Budget properties, consistent services | Fixed price       |
| Flexible check-in/out timing           | Hourly            |
| Luxury/premium properties              | Percentage        |
| Fill calendar gaps                     | Gap percentage    |