> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cendra.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cendra + V-office Integration

> Connect V-office to Cendra to automate guest messaging with AI. Syncs properties, reservations, guest profiles, pricing, and availability from V-office via unified API.

Cendra integrates with V-office to sync properties, reservations, guest details, and availability. Once connected, Cendra's AI agents automatically respond to guest messages using live booking data from V-office — including check-in times, house rules, and property amenities.

## What Syncs From V-office

| Data               | Details                                                                   |
| ------------------ | ------------------------------------------------------------------------- |
| **Properties**     | Name, address, amenities, descriptions, photos, room configuration        |
| **Reservations**   | Check-in/out dates, guest count, status, special requests, booking source |
| **Guest profiles** | Name, email, phone number, language preference                            |
| **Pricing**        | Nightly rates, seasonal rates, fees, discounts, taxes                     |
| **Availability**   | Calendar availability, min/max stay, advance notice                       |
| **Booking rules**  | Preparation time, check-in restrictions, length of stay limits            |

<Note>Exact fields depend on V-office API capabilities. Core reservation and property data syncs for all PMS integrations.</Note>

## How It Works

1. **Connect** — Select V-office during Cendra onboarding and authenticate your account
2. **Auto-sync** — Cendra imports your properties and active reservations
3. **Real-time updates** — Booking changes sync automatically
4. **AI responds** — Guest messages are answered using live V-office data

## What Cendra Can Do With V-office Data

| Scenario                      | How Cendra uses V-office data                                               |
| ----------------------------- | --------------------------------------------------------------------------- |
| Guest asks about check-in     | AI retrieves check-in time and instructions from V-office property details  |
| Guest requests early check-in | AI checks availability and offers upsell or escalates per your rules        |
| Guest asks about amenities    | AI references the property's amenity list synced from V-office              |
| Pre-arrival message           | AI sends check-in instructions using reservation dates and property address |
| Guest asks about pricing      | AI references nightly rate and fees from V-office booking                   |

## Communication Channels

Once V-office is connected, Cendra handles guest messaging across:

* **WhatsApp Business** — automated two-way messaging
* **Gmail** — AI reads and responds to guest emails
* **Outlook** — AI reads and responds to guest emails
* **OTA & PMS Inbox** — messages from Airbnb, Booking.com, Vrbo, and other platforms via your PMS

## Setup Time

Under 5 minutes. Select V-office from the PMS dropdown during onboarding and authenticate your account.

<Card title="Get Started with V-office + Cendra" icon="rocket" href="https://app.cendra.ai">
  Create your Cendra workspace and connect V-office in under 5 minutes.
</Card>