> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cendra.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cendra + Beds24 Integration

> Connect Beds24 to Cendra to automate guest messaging with AI. Syncs properties, reservations, guest profiles, pricing, and availability from Beds24 via unified API.

Cendra integrates with Beds24 to sync properties, reservations, guest details, and availability. Once connected, Cendra's AI agents automatically respond to guest messages using live booking data from Beds24 — including check-in times, house rules, and property amenities.

## What Syncs From Beds24

| Data               | Details                                                                   |
| ------------------ | ------------------------------------------------------------------------- |
| **Properties**     | Name, address, amenities, descriptions, photos, room configuration        |
| **Reservations**   | Check-in/out dates, guest count, status, special requests, booking source |
| **Guest profiles** | Name, email, phone number, language preference                            |
| **Pricing**        | Nightly rates, seasonal rates, fees, discounts, taxes                     |
| **Availability**   | Calendar availability, min/max stay, advance notice                       |
| **Booking rules**  | Preparation time, check-in restrictions, length of stay limits            |

<Note>Exact fields depend on Beds24 API capabilities. Core reservation and property data syncs for all PMS integrations.</Note>

## How It Works

1. **Connect** — Select Beds24 during Cendra onboarding and authenticate your account
2. **Auto-sync** — Cendra imports your properties and active reservations
3. **Real-time updates** — Booking changes sync automatically
4. **AI responds** — Guest messages are answered using live Beds24 data

## What Cendra Can Do With Beds24 Data

| Scenario                      | How Cendra uses Beds24 data                                                 |
| ----------------------------- | --------------------------------------------------------------------------- |
| Guest asks about check-in     | AI retrieves check-in time and instructions from Beds24 property details    |
| Guest requests early check-in | AI checks availability and offers upsell or escalates per your rules        |
| Guest asks about amenities    | AI references the property's amenity list synced from Beds24                |
| Pre-arrival message           | AI sends check-in instructions using reservation dates and property address |
| Guest asks about pricing      | AI references nightly rate and fees from Beds24 booking                     |

## Communication Channels

Once Beds24 is connected, Cendra handles guest messaging across:

* **WhatsApp Business** — automated two-way messaging
* **Gmail** — AI reads and responds to guest emails
* **Outlook** — AI reads and responds to guest emails
* **OTA & PMS Inbox** — messages from Airbnb, Booking.com, Vrbo, and other platforms via your PMS

## Setup Time

Under 5 minutes. Select Beds24 from the PMS dropdown during onboarding and authenticate your account.

<Card title="Get Started with Beds24 + Cendra" icon="rocket" href="https://app.cendra.ai">
  Create your Cendra workspace and connect Beds24 in under 5 minutes.
</Card>